Incident And Problem Management

Product Specs

File type PDF
Date of Creation April 7 2019
Author Andrew Cairns
Category TemplatesNotionProject Management
Color black blue green orange red
Price $19
5 (10 votes)
estimated price:
regular price: ~$39 - 51%
Licence type
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~$19 regular price: ~$ 39 51%

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Incident And Problem Management Description

  • Powerful and easy to use incident and problem management template in Notion.
  • Based on my training and experience in IT Service Management, I wanted to create a tool that allows incidents/problems to be created and tracked.
  • The tool is ideal for startups or anyone who would like to manage incidents/problems or similar tasks/bugs/etc. with customizable deadlines depending on incident priority.
  • The template includes three tables: Incidents, Problems and SLA. They are pre-filled with some examples to show you the potential of the tool.
  • Instructions for use are as follows… Just set up your SLA table (incident priorities with target response and resolution times), then add incidents to the Incident table and select the required priority. The template automatically calculates target response and resolution deadlines. Incidents can be linked to existing problems in the Problems table or a new problem can also be created here.
  • Lots of great features are: calculated % of incidents replied to / resolved on target, flags when targets not met, warnings when resolution overdue, customizable views, embedded charts… Note that the charts are embedded from – you can either use this or select your own third party tool.
  • Please duplicate template for yourself and small team only. Other users / teams should order their own paid copy.

Incident And Problem Management Previews

Topics for each work.
Any Problem management.
Incident and problem management.
Problem situations happen.
Topics for each work.
Incident and problem management.
Any Problem management.
Problem situations happen.
Problem situations happen.

Problem situations happen.
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